Privacy Policy
All legal regulations on one page.
1. PRIVACY POLICY
The company “AKVASERVISS” SIA (hereinafter AKVASERVISS) takes the security of your data very seriously and has developed a data protection policy and system, including technical and organizational measures to ensure the confidentiality of your data.
AKVASERVISS's primary purpose in processing your data is to provide information and/or services. This privacy policy explains our data processing practices and your choices regarding how your data is collected and used.
This privacy policy regarding your personal data is based on Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, commonly referred to as the General Data Protection Regulation (GDPR), and other relevant and applicable sectoral laws.
2. PERSONAL DATA CONTROLLER
- Limited Liability Company "AKVASERVISS"«
- Registration number: LV40002036623
- Legal address: Lielvārdes Street 115-6, Riga, LV-1084
- Physical address: Keguma Street 50, Riga, LV-1039
3. WHAT DATA DOES AKVASERVISS PROCESS?
AKVASERVISS collects personal information about you if you choose to provide it to us, such as email addresses for communication or consultation. In some cases, you may have previously provided your personal information to AKVASERVISS (for example, if you are a former employee).
In some cases, AKVASERVISS uses cookies, web beacons, and other technologies to automatically collect certain types of information when you visit our website or send us emails. Collecting this information allows us to improve your online experience, the usability and effectiveness of our websites, and evaluate the results of our marketing efforts.
When you visit our website, AKVASERVISS may have access to the following information, which may contain your personal data:
- Your device and browser;
- Information from cookies. For more information about how AKVASERVISS uses cookies, please see our Cookie Policy;
- Google analytics and other similar technologies used by AKVASERVISS.
When you provide personal information to AKVASERVISS, AKVASERVISS will use it in accordance with the terms of this Privacy Policy. Your personal information will not be used for any other purposes unless AKVASERVISS receives your permission or unless such use is required or permitted by law or professional standards.
4. LEGAL BASIS FOR PROCESSING
AKVASERVISS processes your personal data in accordance with applicable law and only if there is a legal basis for processing, which may vary depending on the purposes of processing and the specific nature of the data.
AKVASERVISS may use the following legal grounds:
- Legitimate interestsYour personal data is processed based on the legitimate interests of AKVASERVISS or third parties, while always ensuring that such processing does not violate your rights and freedoms. For example, AKVASERVISS may process your data for marketing purposes in light of our legitimate interests in developing and improving our business.
- Legal obligation: Your personal data is processed on the basis of legal obligations imposed on us by applicable law, such as obligations to submit financial and tax returns or if AKVASERVISS must participate in legal proceedings.
- Contract execution: the processing of your personal data is necessary to fulfill our contractual obligations.
- Your consent: In some cases, AKVASERVISS will require your explicit consent to process some of your personal data, and we will process your personal data in this way only if you consent to it.
5. PURPOSE OF PROCESSING
AKVASERVISS collects and processes your data for the following purposes:
- Respond to your requests and provide information;
- Collection of anonymous statistics about website usage;
- Provision of services;
- Service update;
- Direct marketing;
- Providing customer support (AKVASERVISS may also collect additional information about you to find and respond to your support questions);
- Analyzing customer characteristics to understand their needs and markets for the purpose of developing new products and services, as well as for marketing communications purposes.
Collected personal data is processed in accordance with the policy described in the Regulation «AKVASERVISS employees and authorized persons use your data only for the above purposes and to improve the quality of AKVASERVISS services.
6. DATA STORAGE
AKVASERVISS will store and process your data for as long as one of the above-mentioned legal grounds for processing personal data remains in effect. Upon expiration of the legal basis for processing, AKVASERVISS will delete your data.
7. TRANSFER OF DATA TO THIRD PARTIES
To provide our services, AKVASERVISS collaborates with third parties, with whom we may share personal data to provide these services. Your personal data may be transferred to third-party service providers (processors) who assist us in providing these services:
To provide its services, AKVASERVISS collaborates with third parties, to whom AKVASERVISS may transfer personal data for the purpose of providing these services. Your personal data may be transferred to third parties (processors) who provide us with the following services:
Service providers: If necessary, AKVASERVISS may transfer your data to companies that provide services to us, such as third parties that offer:
- Customer data analysis services;
- Direct Marketing Message Service;
- Systems development and maintenance services;
- Data center services;
- Hosting and server placement services;
- Communications and content delivery networks;
- Other service providers as needed.
In certain situations, AKVASERVISS may be legally obligated to disclose your information to third parties if required by law or if the information is requested by government authorities.
Group companies: We may share your information within our group of companies if we previously received your contact information as part of our collaboration and wish to offer you our current products or services. You have the right to opt out of receiving such offers by contacting a representative of the group of companies using the contact information provided.
Third-party service providers receive only the minimum amount of personal information necessary to perform the services we request. AKVASERVISS ensures that we use only service providers who adhere to the same data protection obligations and privacy rules as required by applicable law.
8. YOUR RIGHTS
You have the right to request access to your personal data, as well as to correct, amend, erase, transfer, or restrict it. You also have the right to object to the processing of your personal data and the right to data portability. To exercise these rights, please contact us using the contact information below.
To ensure compliance with applicable laws, AKVASERVISS will evaluate each request and its validity and respond to you within 30 days. To verify your identity, we may request additional information from you before providing the requested information.
If you believe that AKVASERVISS has processed your personal data unlawfully, you have the right to lodge a complaint using the contact details below or by contacting the relevant data protection supervisory authority.
9. CHANGES TO THE PRIVACY POLICY
AKVASERVISS reserves the right to update or revise this Privacy Policy from time to time in accordance with applicable law. These updates are necessary to reflect any changes in our privacy practices.
The latest version of the Privacy Policy is always available on the AKVASERVISS website rasajana.lv.
We encourage you to regularly review our Privacy Policy to stay informed about how your personal data is processed.
10. CONTACTS
If you have any questions or concerns about our privacy policy, please contact the Data Protection Officer at AKVASERVISS. You can contact us by email at info@rasajana.lv or by phone at +371 26 416 124.
If, after contacting AKVASERVISS, you believe that the issue of your data processing has not been resolved, you have the right to file a complaint with the Data Inspectorate. The Data Inspectorate's contact information is as follows: Elijas iela 17, Latgales priekšpilsēta, Riga, LV-1050..
We are ready to answer any concerns or questions you may have regarding the protection and processing of your personal data.
11. COOKIE POLICY
AKVASERVISS uses cookies to improve your browsing experience. By giving your consent, you authorize the placement of various types of cookies on your computer or other devices when you visit our website. In addition to cookies required for website operation, we may also use web beacons, pixels, or similar data storage technologies.
The purpose of this Cookie Policy is to provide you with information about the types of cookies used by AKVASERVISS on our website and the purposes for which they are used.
12. WHAT ARE COOKIES?
Cookies are small text files that a website creates and stores on your device when you visit it. When you return to the site, your browser sends the information stored in cookies back to the site, allowing it to recognize and remember your preferences, settings, and other necessary information. This helps improve your experience, making future visits easier and more personalized to suit your preferences.
13. WHAT COOKIES DOES AKVASERVISS USE AND FOR WHAT PURPOSES?
AKVASERVISS uses various types of cookies on our website for various purposes. Here's information about the types of cookies that may be stored in your browser:
- Strictly Necessary CookiesThese cookies are essential for the website to function properly and cannot be disabled. They are usually set in response to your actions or requests, such as setting your privacy preferences or submitting a form. Blocking or disabling these cookies may affect the functionality of some parts of the website. These cookies do not store any personal information.
- Functional cookiesThese cookies enable certain website features, such as social sharing or feedback collection. They may also include third-party features.
- Performance cookiesPerformance cookies help us analyse and understand key site performance indicators, which enables us to improve the user experience.
- Analytical cookiesAnalytical cookies are used to track and measure website visits and information sources so that AKVASERVISS can evaluate and improve website performance. They provide aggregated and anonymous information about page popularity and visitor navigation. These cookies are permanently stored on your device. Disabling these cookies will prevent AKVASERVISS from tracking website performance and recognizing your previous visits.
- Other cookies: This category includes unclassified cookies that are still being analyzed and have not yet been assigned to a specific category.
14. THIRD-PARTY COOKIES
We may use third-party services on our website, including analytics services, to obtain information about the popularity and usability of our website. These services may use cookies to collect information about your interactions with our website. You can find more detailed information about these cookies and the corresponding privacy policies on the websites of the relevant third-party service providers. Please note that any information obtained using third-party cookies is processed by the relevant service provider.
You have the option to opt out of third-party cookie processing at any time. For more information on how to do this, please see the Cookie Policy section below.
AKVASERVISS may use Google Analytics cookies to evaluate user interactions with our website. These cookies collect information such as unique visits, repeat visits, session length, and website activity. This data helps us understand how users use our content.
Additionally, AKVASERVISS may use Facebook pixels to process information about user activity on our website, such as the specific pages you visit, your Facebook ID, and browser data. This information is used to show you interest-based advertising when you use Facebook and to measure conversions across devices. It also allows us to understand how users interact with our website.
For more information about how Google Analytics and Facebook process your data, and to manage your preferences or opt-out, we recommend that you visit their respective websites and review their privacy policies.
15. HOW TO MANAGE COOKIES?
When you visit our website, you will receive a notification informing you that we use cookies. You will also be presented with a cookie selection window where you can select and consent to their placement.
Respecting your privacy, AKVASERVISS provides you with the ability to refuse certain types of cookies, select your preferences, and adjust your settings accordingly. It's important to note that disabling some types of cookies may impact the website's functionality and features.
You have the ability to control and delete cookies as needed. You can manage and customize your cookie settings, including deleting or blocking any cookies already stored on your computer. However, please note that doing so may prevent some website features from functioning properly, and you may need to manually adjust your settings each time you visit.
It is important to note that if you choose not to allow certain cookies, you may not be able to fully utilize all the features and services available on the AKVASERVISS website.
16. CHANGES TO THIS COOKIE POLICY
AKVASERVISS reserves the right to change or update this Cookie Policy as necessary. These changes are necessary to ensure compliance with our current privacy practices. This policy is effective from the moment it is posted on our website.
By continuing to use our website and/or services after any changes to this Cookie Policy, you agree to the updated terms. You are responsible for regularly reviewing this policy to stay informed of any changes.
The latest version of the Cookie Policy is always available on the AKVASERVISS website at the following address rasajana.lv
17. CONTENT INFORMATION
If you have any questions about your personal information or any concerns about this Cookie Policy, or if you would like to lodge a complaint about the processing of your personal information by AKVASERVISS, please contact us.
You can contact us at the following e-mail address info@rasajana.lv, or at +371 26 416 124, or by mail at the following address: Lielvārdes Street 115-6, Riga, LV-1084.
We strive to solve your problems and provide you with the assistance you need.
18. PRIVACY POLICY DURING THE SELECTION PROCESS
AKVASERVISS SIA (AKVASERVISS) is committed to protecting your privacy during the recruitment process. It is important that AKVASERVISS informs you about the processing of your personal data by AKVASERVISS to ensure transparency and clarity. In this case, the purpose of AKVASERVISS's processing of your data is the recruitment process, including internships. This recruitment policy explains our data processing practices and your choices regarding how your data is collected and used.
This recruitment policy regarding your personal data is based on the provisions of Regulation (EC) No 1049/2001 of the European Parliament and of the Council of 27 April 2016 2016/679 (the «Regulation») and the Personal Data Protection Act, as well as other relevant, current and applicable sectoral laws.
19. PERSONAL DATA CONTROLLER
- Limited Liability Company "AKVASERVISS"«
- Registration number: LV40002036623
- Legal address: Lielvārdes Street 115-6, Riga, LV-1084
- Physical address: Keguma Street 50, Riga, LV-1039
20. WHAT DATA DOES AKVASERVISS PROCESS?
During the recruitment process, AKVASERVISS processes the information received in the following cases:
- When you submit your application: AKVASERVISS processes your resume, application letter, and any other information you provide in the documents accompanying your application.
- When you apply for an internship at AKVASERVISS: AKVASERVISS processes all the information you provide in your internship application.
- If you apply for another vacancy at AKVASERVISS: AKVASERVISS processes the information you provide, even if there is no specific vacancy at the moment.
- The information you provide may be processed during an interview or any other communication with AKVASERVISS during the selection process.
- If AKVASERVISS contacts you in cooperation with a recruiting company or specialist, or based on professional information available in your profile on widely used job and career portals or databases such as LinkedIn, CV Online, or based on a recommendation.
- If AKVASERVISS receives an application from an employment promotion organisation within the framework of cooperation, for example, the EU-funded National Employment Agency project.
- Information provided during practical sessions.
- Reviews about you from people you named.
- Any other information you provide to AKVASERVISS to apply for a job or internship.
AKVASERVISS does not request special categories of personal data (data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data, health data, or data concerning an individual's sex life or sexual orientation). However, if you choose to provide such information, AKVASERVISS will process it in accordance with this Privacy Policy.
In some cases, if reasonably necessary, AKVASERVISS may search for information about you, such as your skills, experience, qualifications, or other publicly available information, on social networks such as LinkedIn, Facebook, Instagram, X, etc.
21. PURPOSE AND LEGAL BASIS FOR PROCESSING PERSONAL DATA
AKVASERVISS processes the information provided to evaluate applications, select the most suitable candidate for the position, and, where necessary, protect its legitimate interests. AKVASERVISS processes your personal data in accordance with applicable law and has legitimate grounds for processing it.
The legal basis for processing your personal data by AKVASERVISS may be:
- Legal obligationAKVASERVISS may process your personal data if necessary to comply with legal obligations imposed on AKVASERVISS by applicable law. For example, to comply with obligations under labor law or data protection legislation.
- Legitimate interestsAKVASERVISS may process your personal data based on its legitimate interests or the legitimate interests of third parties, provided that such processing does not violate your rights and freedoms. This includes purposes such as assessing and selecting job candidates.
- Your consentBy applying for a job or internship at AKVASERVISS, you agree to the terms and conditions, including the processing of your personal data. If AKVASERVISS requires your consent for specific processing activities, it will request your explicit consent and process your data accordingly.
By applying for a job or internship with us, AKVASERVISS will assume that you have read and agreed to these terms and conditions.
22. DATA STORAGE
AKVASERVISS will store and process your personal data for as long as there is a legitimate basis for processing it, based on the purposes outlined above. Upon expiration of the legitimate basis for processing, AKVASERVISS will delete your data.
Regarding the information you provide during the application and selection process for a vacancy, AKVASERVISS will store this data for 2 years, or it may be deleted earlier if you withdraw your consent.
However, AKVASERVISS may retain some copies of your personal information even after the legal basis for processing it has expired in the following cases:
- Legal obligations: AKVASERVISS may retain your data to comply with its legal obligations, such as obligations under employment law or data protection law.
- Dispute resolution: AKVASERVISS may retain your data if necessary to resolve disputes, defend against legal claims, or establish, exercise, or defend legal rights.
- Fraud Prevention and Security: AKVASERVISS may retain your data to prevent fraud and abuse, ensure the security of its systems and operations, and to protect its legitimate interests or the interests of third parties.
- Contractual obligations: AKVASERVISS may store your data if this is necessary to fulfill contractual obligations with you or third parties.
AKVASERVISS ensures that any storage of your personal data is carried out in accordance with applicable laws and regulations, and takes appropriate measures to protect your privacy and security.
23. TRANSFER OF DATA TO THIRD PARTIES
AKVASERVISS may partner with third-party service providers to support the provision of its services, in which case personal data may be transferred to these third parties. Below are examples of third parties with whom AKVASERVISS may transfer your personal data:
- Service providersAKVASERVISS may transfer your data to companies that provide services to AKVASERVISS to support its operations. These may include customer data analysis services, human resources software providers, system development and maintenance services, data center services, data hosting services, communication and content delivery networks, and other companies that require this data to provide relevant services.
- Legal obligations: AKVASERVISS may be obligated to disclose your information as required by law, such as to regulatory authorities or law enforcement agencies.
- Group of companies: AKVASERVISS may transfer your personal data to affiliates, subsidiaries and parent companies that are part of the same corporate group as AKVASERVISS.
AKVASERVISS ensures that third-party service providers with whom it exchanges personal information receive only the minimum amount of data necessary to provide the requested services. AKVASERVISS also ensures that these third parties comply with data protection obligations in accordance with applicable personal data protection laws and regulations.
It is important to note that AKVASERVISS takes steps to protect your personal information when transferring it to third parties and ensures appropriate data protection measures to maintain the confidentiality and security of your data.
24. YOUR RIGHTS
You have the right to exercise certain rights regarding your personal data processed by AKVASERVISS. These rights include:
- Access rights: You have the right to request access to your personal data and receive information about how it is processed.
- Right of rectification: If you believe that your personal data is inaccurate or incomplete, you have the right to have it corrected or amended.
- Right to restriction of processingUnder certain circumstances, you have the right to request that the processing of your personal data be restricted. This means that AKVASERVISS will limit the processing of your data to a specific purpose or period of time.
- Right to data portability: You have the right to receive your personal data in a structured, commonly used and machine-readable format and to transmit it to another data controller, where technically feasible.
- Right to erasure: You have the right to request that your personal data be erased in certain circumstances, such as when it is no longer necessary in relation to the purposes for which it was collected or processed.
To exercise these rights or if you have any concerns or questions regarding the processing of your personal data, you can contact AKVASERVISS using the contact information provided below. AKVASERVISS will review and evaluate each request in accordance with applicable law and respond to you within 30 days. Please note that AKVASERVISS may need to verify your identity before disclosing or amending your personal data and may request additional information from you for this purpose.
If you believe that your personal data has been unlawfully processed by AKVASERVISS, you have the right to lodge a complaint with AKVASERVISS using the contact information provided or with the relevant data protection supervisory authority.
25. CHANGES TO THE PRIVACY POLICY
AKVASERVISS may periodically update or revise its Privacy Policy during the selection process to ensure compliance with current legislation and reflect any changes in our privacy practices. The updated policy takes effect upon its posting on the AKVASERVISS website.
The latest version of the recruitment policy is always available on the AKVASERVISS website rasajana.lv.
26. CONTACTS
If you have any questions or concerns about our recruitment policy, please contact the Data Protection Officer at AKVASERVISS by email: info@rasajana.lv or by phone +371 26 416 124, or by mail to the following address: Ķeguma Street 50, Vidzeme Suburb, Riga, LV-1039.
If, during your cooperation with AKVASERVISS, we are still unable to assist you in resolving a data processing issue, you can submit a complaint to the State Data Inspectorate, Elijas Street 17, Riga, LV-1050.